Hi, I would like to change the plan “Grow” to “Brand”.
How can I do it?
Thanks
Yu
Best answer by Grace
View originalHi, I would like to change the plan “Grow” to “Brand”.
How can I do it?
Thanks
Yu
Best answer by Grace
View originalHi
If you go to Account Org & Settings in your VideoAsk account you should see a section for Plan & Billing and from there you can upgrade to the Brand plan.
We’re actually going to be releasing some information about a sale which is coming very soon, so you might want to hold off upgrading til next week if you can 😉
Hi, Thank you for the answer but I tried to upgrade my plan at VideoAsk following your indications and it doesn’t work. We're over our limit and people cannot see their videos, can you please help us to upgrade our plan?
Thank you very much!
Hi
What plan are you currently on?
Thank you for your answer Grace.
The thing is that the page has a problem with the payment and I don’t know why, we are using he same credit card that we normally use. Any idea?
Thank you again!
Hi
Hi Grace.
The button for upgrade don’t work on my account page.
Below is the video when I tryed it.
Is it caused by my browser?
Hi
In the meantime I’m going to flag this with the team as it could be a bug if that button isn’t working.
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