For sub-questions in a question group, how to prevent header from obscuring configuration button? | Community
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For sub-questions in a question group, how to prevent header from obscuring configuration button?


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  • Socializer
  • 18 replies

Hi all! In setting up a sub-question as multiple choice, because the question is long, the configuration button gets hidden behind the main question header. Attached is the screenshot. 

Sub question configuration is obscured
 

 

As you can see, for question 7a, I need to set it up so that my users can choose more than one answer. But to do that, I need to click on the “Multiple Choice” box in the upper right hand corner, which is at the moment, hidden behind the “7 → All About Data” header. I checked this issue in more than one template; here is something similar in a different template.

 

Same problem with question 2a’s “Multiple choice” being hidden behind “2 → Thanks! Lets look at social Issues”.

 

Any advice would be greatly appreciated! 

Best answer by john.desborough

@jag @Liz 

 

i have had a similar instance in question groups when the list extends.. what i have done is to drag the question out of the question group and then make the changes (usually the idiot behind the keyboard forgot to toggle the random switch when he added the question) then put the question back into the group in the original spot.. 

note: it was a dark and stormy night around 2 am when this happened and i had figured out the solution… lol

 

des

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Liz
Community Team
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  • Tech Community Advocate
  • 14960 replies
  • February 23, 2021

Hi @jag - thanks for sharing the screenshots! That was really helpful. What browser are you using to edit the form? I just tried in Chrome on Mac and couldn’t reproduce the issue. Though, I can test on the browser/device you’re using.

Thanks in advance!


john.desborough
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  • Certified Partner & Champion
  • 5294 replies
  • Answer
  • February 23, 2021

@jag @Liz 

 

i have had a similar instance in question groups when the list extends.. what i have done is to drag the question out of the question group and then make the changes (usually the idiot behind the keyboard forgot to toggle the random switch when he added the question) then put the question back into the group in the original spot.. 

note: it was a dark and stormy night around 2 am when this happened and i had figured out the solution… lol

 

des


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  • Author
  • Socializer
  • 18 replies
  • February 23, 2021

Hi @Liz - thanks for replying promptly! Tried this on two browsers - Safari 14.0.3 and Chrome 88.0.4324.182. 


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  • Author
  • Socializer
  • 18 replies
  • February 23, 2021

@john.desborough Yea - that worked. I didn’t realize this was possible till you pointed it out! I can work with this :-D


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  • Author
  • Socializer
  • 18 replies
  • February 23, 2021

@john.desborough Haha - the other option is to add the question in the group as usual, but before you populate the question, do the config !

 


john.desborough
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  • Certified Partner & Champion
  • 5294 replies
  • February 23, 2021
jag wrote:

@john.desborough Haha - the other option is to add the question in the group as usual, but before you populate the question, do the config !

 

@Liz - yup.. if you remember to do that before hand.. 

sometimes if your first question ‘fits’ but you forget to config first, and you replicate and change the text in the next question and suffer this issue, rather than deleting stuff to get access to the selector, the grunt method i used was easier lol.. 

 

des


Liz
Community Team
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  • 14960 replies
  • February 24, 2021

@john.desborough is there ever a better time of the day to discover things other than 2am? 

 

I asked some colleagues of mine if they’ve experienced the issue, and they do notice it when the browser width isn’t 100% (or widescreen). If you adjust your browser width, does this allow you to adjust the settings, @jag ?


john.desborough
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  • Certified Partner & Champion
  • 5294 replies
  • February 24, 2021

@Liz - when the intent is to be able to spend an hour with a novel before crashing at midnight, yes there is a better time than 2am lol. 

sometimes it might work if the wrapping of the ‘labels’ is enough to open up the full work window. however, if you’re vertically challenged (on the screen) by the number of items in the list, it will still push the widget up under the horizon … 

wow - i need another coffee for that to make sense.. 

 

des


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  • Author
  • Socializer
  • 18 replies
  • February 24, 2021

@john.desborough - yea I dont have my browsers at full screen but close - they bump up against the menu on top and the mac toolbar on the left. I just checked this after maximizing - it literally covers every part of the screen (if you are not used to a Mac). The issue is still present. 

 

Also, I wonder if there is a browser vs mobile setting for configuration (there obviously is one for preview). At the moment, the window is a vertical rectangle which looks more like something suited for a tablet as opposed to a browser.


john.desborough
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  • February 24, 2021

@jag - we need shorter lists lol..


Liz
Community Team
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  • February 25, 2021

@john.desborough hahaha valid point. I always have to set my computer to, literally, the other side of the apartment so I don’t get carried away in the middle of the night and wind up not sleeping because I got lost in Pinterest or something ridiculous ha!

@jag makes sense - thanks! I shared this feedback to the team working on the new builder, as the question group text really should adjust as you adjust your browser size. I know they’re trying to make as many improvements to the new builder as quickly as they can.


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  • Author
  • Socializer
  • 18 replies
  • February 25, 2021

@john.desborough - I couldn’t agree more about shorter lists, though the downside actually achieving short lists is that one no longer gets to complain about not having short lists :thinking::grin:


john.desborough
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  • February 25, 2021
jag wrote:

@john.desborough - I couldn’t agree more about shorter lists, though the downside actually achieving short lists is that one no longer gets to complain about not having short lists :thinking::grin:

@jag - lol.. i have a nice collection of short and long lists of things to do, as proposed by my wife… if only she would put them in a typeform lol

 

 


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  • Author
  • Socializer
  • 18 replies
  • February 25, 2021
john.desborough wrote:
jag wrote:

@john.desborough - I couldn’t agree more about shorter lists, though the downside actually achieving short lists is that one no longer gets to complain about not having short lists :thinking::grin:

@jag - lol.. i have a nice collection of short and long lists of things to do, as proposed by my wife… if only she would put them in a typeform lol

Haha! The more you wish, the more the universe fulfills - so don’t stop!

 


Liz
Community Team
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  • February 25, 2021
john.desborough wrote:
jag wrote:

@john.desborough - I couldn’t agree more about shorter lists, though the downside actually achieving short lists is that one no longer gets to complain about not having short lists :thinking::grin:

@jag - lol.. i have a nice collection of short and long lists of things to do, as proposed by my wife… if only she would put them in a typeform lol

 

 

HAHAHAHHAA :joy::joy::joy::joy::joy:

 

An update for you both - product has this filed as a bug, so as soon as I have updates on a fix, I’ll let you know!


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  • Author
  • Socializer
  • 18 replies
  • February 25, 2021

@Liz - thats great - and really appreciate the support. Have to say that for someone who is new and using the free version, this type of support is unusual, pleasantly surprising and amazing. Nicely done! You’ve gained a fan :grin:. My next step is to get the subscription once my site comes further along!


Liz
Community Team
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  • February 25, 2021

@jag 

 

Happy to hear!! :) If you’re willing to share, what kind of site are you building? 


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  • Author
  • Socializer
  • 18 replies
  • February 25, 2021

Hahaha! The site is about bridging a gap in knowledge and design of methods such as Machine Learning, Optimization, Simulation etc - what we call Hero Methods! 


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 26, 2021

Wow, @jag! That sounds really cool 🤩👏🏻  


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  • Author
  • Socializer
  • 18 replies
  • February 26, 2021

Glad you feel so!


Liz
Community Team
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  • Tech Community Advocate
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  • February 26, 2021

@jag holy! sounds like quite the site to setup!


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  • Author
  • Socializer
  • 18 replies
  • February 27, 2021

@Liz - hope so! Its an idea right now that is not proven, so fingers crossed...


Liz
Community Team
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  • March 2, 2021

@jag 

 


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  • Author
  • Socializer
  • 18 replies
  • March 2, 2021

Hahaha!