Hello. I'm having trouble capturing email addresses from contacts who submit a Typeform survey embedded in a HubSpot email marketing campaign. I've configured a hidden field in Typeform to collect email addresses, but it's not working properly. I've also installed the Typeform integration for HubSpot. I don't not what is not working once I double check all information.
Userlevel 7
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Hi
Once you’ve added this code to your email, you’ll then want to replace the x’s where the hidden fields are with the merge tags from Hubspot. This article here lists each of the merge tag options they have.
Do you know if you happen to have the merge tags setup? If so, would you mind sending a screenshot of how the code is embedded so I can take a look for you? Thanks in advance!
Hi
This is how appear on my typeform:
Userlevel 7
+5
Thanks,
this is how I put on the typeform.
print on hubspot
Userlevel 7
+5
Thank you,
When searching for the merge tags in the code, do you see them located after the hidden field like my example below?
If so, it might be worth reaching out to Hubspot’s support team to see if there’s anything missing in the email builder that would be preventing the data from sending into the hidden fields.
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