How to have automatic email sent to customers after completing form? | Community
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How to have automatic email sent to customers after completing form?


I have set up the q_price variable for customers answers for an estimate on our services, now how do I have the email that will be sent to them say, thanks for completing the form here is your estimate $xx? 

 

Also is there a way to select that for a specific answer it takes 10%, 20%, etc. off the q_price end score?  

Best answer by Liz

Hi ​@ChrisFlynn Happy Friday! I hope you’re having a good one. 

Regarding the emails, you can do this with follow ups! Our article here can walk you through how to set these emails up. 

As for applying a discount based on an answer, under the “Discount” section of this article, you’ll find an example of how to apply a discount, which you can then adjust to be according the variable amount. 

I hope this helps, and let us know if you have any other questions!

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Liz
Community Team
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  • Tech Community Advocate
  • 15008 replies
  • Answer
  • March 7, 2025

Hi ​@ChrisFlynn Happy Friday! I hope you’re having a good one. 

Regarding the emails, you can do this with follow ups! Our article here can walk you through how to set these emails up. 

As for applying a discount based on an answer, under the “Discount” section of this article, you’ll find an example of how to apply a discount, which you can then adjust to be according the variable amount. 

I hope this helps, and let us know if you have any other questions!


Grace
Community Team
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  • Community Advocate
  • 2681 replies
  • April 11, 2025

Hey ​@ChrisFlynn just checking in, did you manage to get everything set up with email follow ups? Let us know how it’s going and if you need any more help 😊


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