Is it possible to have "not applicable" answers not influence the final scoring? | Community
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Is it possible to have "not applicable" answers not influence the final scoring?

  • June 13, 2025
  • 1 reply
  • 16 views

Hi everyone!

I’m trying to build a survey with a final score, which varies depending on the answer the user gives to each question (e.g. for each question, “yes” gives 10 points, “partially” gives 5 points, “no” gives -5 points, etc).

I’d like there to be a “non applicable” option in each question, which allows for the user to skip the scoring of that q: the idea is thta it shouldn’t be counted altogether in the final score.

 

I saw a similar query on this Community from a couple of years ago, where the answers said it was impossible to do. I was wondering if this function was implemented at some point recently, or if there’s a way to work around it.

Thank you!

1 reply

James
Community Team
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  • Community Team
  • 719 replies
  • June 16, 2025

Hey ​@ilariagiolo thanks for sharing your conundrum. Depending on what you’re trying to do there could be a couple of ways of achieving this:

  1. You simply score “zero” for any questions that are not applicable – therefore not counting them towards the total. Depending on what the use case is, it’s maybe not ideal, especially if you have a lot of questions. 
  2. You can use an average score based on the total score ÷ the number of questions answered. For this you’ll need to create two variables – one to track the number of questions that have been answered and another to track the total score (because the default score variable cannot be applied in the final calculation). 

    The logic for this would look a bit like:
     
    Add the scores per question to the “real_score” variable (or whatever you wanna call it)
     
    Add a count of “1” to the “questions_answered” variable for the answers you want to count (i.e. not the N/A one)
    Use a Statement question (or another block type) at the end of the form and apply a calculation that calculates the average score by dividing the total score by the number of questions


    I made a little video here in case this isn’t clear: https://typeform.zoom.us/clips/share/B6wUtcluTNmbFw8eV2vpzQ

 

Hope this is helpful. Let me know if something isn’t clear – or feel free to clarify a bit more about the use case if this won’t work for you.

Cheers!

 


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