This feature is turned off and is not visible in the ‘create’ tab but is showing in ‘share’ and on the live typeform. Any suggestions from the community? Thank you in advance.
Letters on numbers showing even though it's disabled
Hi
Hey
![](https://uploads-eu-west-1.insided.com/typeform-en/attachment/36ca3d59-0f29-40e0-a30a-cee8927614cd.png)
However this is how it looks in the ‘Share’ pane:
![](https://uploads-eu-west-1.insided.com/typeform-en/attachment/6af68e93-4e7e-4f3f-ad18-0a6ba5a2a478.png)
Thanks in advance for your assistance!
Same problem here. It wasn't showing up in my form early last week, but now it is, even when the option is turned off. I've tried turning it on and off to republish, but it's still there.
Thanks for sharing that screenshot,
Hey
Letters on answers used to show on all choice & Yes/No questions, however and after the form editor crashed a couple times, the letters won’t show even after toggling them off and back on in the Settings menu.
The letters show in Preview mode, but not in Share and published version despite the keyboard shortcuts still working.
I’ve also tried duplicating the form and testing it with the new URL, same issue.
Is this a bug? This happened after I started using a custom variable.
Hi
Hi
![](https://uploads-eu-west-1.insided.com/typeform-en/attachment/a92dd12f-ab7c-4aa4-8495-333161797d0d.png)
But letters are not showing anymore:
![](https://uploads-eu-west-1.insided.com/typeform-en/attachment/e2cbf9fe-e1c1-4bed-9407-c3a9b1cc2d06.png)
For URL:
We have the same problem. Letters are activated but are not showing on all our surveys. Some days ago everything worked fine. There must be something broken in the whole system.
Hi
![](https://uploads-eu-west-1.insided.com/typeform-en/attachment/9e0d2517-a4f1-4d16-bca5-dad28b6d392f.png)
Glad to hear it,
Yes the problem is still active, letters are still not showing if activated. Please fix this issue, thank you.
I think the first “fix” caused this new problem. Before the fix everybody had letters, now nobody has letters. The function is broken.
Thanks for confirming,
Hi
Hi
Hi
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