Answered

Multiple choice product quiz crashing

  • 27 September 2021
  • 3 replies
  • 38 views
S

Hello,

I am creating a multiple choice product quiz on typeform with 10 questions and 34 different outcomes from the quiz. 

The quiz worked perfectly fine when I had 10 outcomes and gave the appropriate result. After adding the extra outcomes, the quiz is crashing and is not working for any of the outcomes.

 

Can someone please help with this?

Thank you :)

Saif

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Best answer by Liz 28 September 2021, 19:31

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3 replies

Liz
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Userlevel 7
Badge +5

Hi @Saifuniform Thanks for stopping by the community! Could you provide a screencast/video of what’s happening so we can see how to test this on our end? Thanks in advance!

Life is a series of awkward moments separated by snacks.
S

Hi, @Liz thank you so much for your response. Here is the video of the quiz. You can see that it crashes just before the outcome.

 

Thank you!

 

Best regards,

Saif

Liz
Rank
Userlevel 7
Badge +5

Hi @Saifuniform Thank you! I asked our support team if they happened to know if this is a common error they’ve seen recently, but it’s not. :sob:  They’d want to log into your form to take a closer look, but in order to do this, you’ll need to contact them from your account email here. Then, they’ll be able to get a better idea of what’s causing that error for you. 

Life is a series of awkward moments separated by snacks.

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