Answered

"Notifications" option missing from Settings tab

  • 3 April 2023
  • 3 replies
  • 225 views
A

Hello,

I replicated an existing registration form (collecting applications for courses), as I always do and started editing it. However, I can no longer set up Notifications for automatic replies - the option disappeared from the Settings tab.

I’m attaching the screenshots of the problem: on one image, you can see the Notifications option (older form), on other it’s gone (the new form I’m working on).

Can you please help?

Thanks!

 

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Best answer by john.desborough 3 April 2023, 14:47

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3 replies

john.desborough
Userlevel 7
Badge +6

@AlexL - you will need to click on the Followups tab,  click on the plus sign to add a followup, click on the add trigger, you can then select ‘whenever someone submits a form’, and then click the add action button to select to notify yourself or the respondent … follow the prompts.  

 

that’s where the notifications have moved

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
A

@john.desborough Thank you, it worked like a charm!

I needed to publish the form first to unlock the option, but everything worked as you described from there.

 

john.desborough
Userlevel 7
Badge +6

Glad to hear @AlexL - note that i keep getting surprised sometimes when functionality rolls out like this as well.. lol.. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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