As part of a complaints form for all products in an order of an e-commerce site, we have created form that contains more that 150+ questions complemented with quite few logic jumps.
The form works as expected but we’ve notice very poor performance, especially on low end mobile devices where after selecting an option on a multiple-choice field, the form can take more than 8 seconds to move to the next question.
Also, the text fields are terrible slow.
Is this expected to happen with forms that have so many questions?
Hi @Carlos Bernal thanks for stopping by, and great question. The more components you have in a typeform, the slower it can become. It’s hard to say specifically what those components are since it can vary from form to form. For example, one form might have a lot of videos which slows it down versus another form that has a lot of questions. It’s worth keeping in mind that if your forms are very large and complex, the likelihood of performance issues increases. If possible, I would suggest breaking up your form and tying them together, which can also increase the response rate! :)
Hi @Carlos Bernal thanks for stopping by, and great question. The more components you have in a typeform, the slower it can become. It’s hard to say specifically what those components are since it can vary from form to form. For example, one form might have a lot of videos which slows it down versus another form that has a lot of questions. It’s worth keeping in mind that if your forms are very large and complex, the likelihood of performance issues increases. If possible, I would suggest breaking up your form and tying them together, which can also increase the response rate! :)
I’m not sure what you mean when you say `breaking up your form and tying them together`. The link says that people can come back to the form and that it’ll remember previous answers, but how would that help with the performance issue?
I think that @Liz means that you can break your typeform into a series of typeforms where the first calls the second (passing any required hidden fields, like a unique identifier ie email) which calls the third, etc...: using the redirect upon completion feature. (in the production version of the link below, i link output the form data to Google Sheets and link the data together based on the email field in the separate sheets/tabs in one sheet)
click here if you would like to see a working example of this
