Answered

Pictures not responsive for forms

  • 30 December 2021
  • 4 replies
  • 68 views

Using a picture choice element is not responsive on mobile.

 

See example attached.

 

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Best answer by Gabi Amaral 31 December 2021, 10:22

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4 replies

Userlevel 7
Badge +5

Hey @wanthops! Welcome to the Typeform Community! :wave_tone2:

When you upload an image to your form, it should be resized automatically to fit different devices. This is done to improve the load speed of the typeform and allows the picture to be adjusted for different situations or device types.

In your case, can you please share a screenshot of how this question looks in your desktop so we can compare and figure what happened? Can you also send the URL of your form so we can test it from our end? 

Other than that, we have a couple of Help Center articles that cover this. You can head over here to take a look: Branding guidelines and tips & Image sizes! I'm sure it'll help you! 

Wishing you a great NYE! :wink:

Userlevel 7
Badge +5

Hi @wanthops I hope you had a great holiday! Were you able to solve the issue? If you could send us the URL where you have the form located (or if it’s embedded, where that URL is), that would be very helpful!

Looks like it renders correctly now. Not sure what changed!

Userlevel 7
Badge +5

Glad to hear it’s working, @wanthops ! Let us know if we can help with anything else. :grinning:

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