Problems with text glitches, and GIFS | Community
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Hello, 
I'm experiencing several problems with a Typeform (professional subscription) that I created. This Typeform is used as a tutorial to guide my customers through an administrative process. 
Here are the errors encountered: 


1) The description text displays duplicates. I don't understand where this is coming from? Even after deleting the text and reinserting it, the problem persists. 

AD_4nXfyKKyHmaCmaUKsALVwWM6YMzqDRwGp_6SjeyDChRCvI3lunu8OTPOme00acGnuCzL1MU-MTNAUBP9G5uNakWn5FW-F7NIWimmWSolAvfA2ZIdmV5v5Zz-woSy3VAW1LcTFtEF0916rl0pYClFmmwTliEkb?key=eH_e3AtVR5SPly6wGcEGhQ

2) I've added animated GIFs, but they appear fixed, like simple PNG images. What can I do?

 

3) When my question has only one answer, the box is already checked. I'd like it to be unchecked so that the customer can check it himself. How can I disable the predefined checkbox? 

 

Thanks for your help 

 

Hi @Florine Thanks for stopping by the community! Could you share the URL where your respondents are accessing the form? Thanks in advance!

Hi Liz and thank you for answering me ! Here is the URL : link

 

 

Thanks, @Florine ! I just tested it (you can see my test here), but I’m not able to reproduce the issue. Do you have the form embedded somewhere, such as an app or website? And if so, could you share the URL there? Thanks again!

Hi, ​@Florine and ​@Liz! 
It seems like I have a similar problem. After publishing the form, I tried to test it and saw several questions appear to be glitching and jumping on desktop version (not observed on mobile). Could you please tell me how to solve it? 
The link 

Hi ​@Olga2323 Thanks for stopping by! Do you mind sending a video of what you’re seeing? I’m not noticing any particular issues on my end, but that might be dependent on the browser that I’m using. 

Thanks in advance!

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