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Question

Score quiz not calculating {{score}} despite removing outcomes & branching

  • January 2, 2026
  • 1 reply
  • 15 views
L

Hi everyone — I’m hoping for some guidance on a scoring issue I can’t seem to resolve.

I’m building a score-based assessment (Likert scale, 1–5 per question). The goal is to display the total score on the final End Screen using {{score}}.

Here’s what I’ve already done:

  • All questions have numeric values assigned (1–5)

  • Score quiz is enabled

  • No branching rules are active (I deleted all rules)

  • No outcomes are intentionally set

  • The form flows naturally to a single End Screen

  • The End Screen includes Your Total Score: {{score}} / 125

  • I’m testing on the published link, not preview

However:

  • The score does not calculate

  • {{score}} renders as blank

  • In the Scoring tab, I sometimes still see a banner saying “Outcome quiz is already set up”, even after duplicating the form and removing logic

My questions:

  1. Is there a known issue where Outcome Quiz logic persists even after deletion?

  2. Is there a definitive way to fully reset a form from Outcome mode to Score mode?

  3. Can {{score}} fail to resolve if the End Screen is treated as a logic destination instead of a natural ending?

Any insight (or confirmation this is a platform bug) would be hugely appreciated. Thanks in advance.

1 reply

S
  • shahid_expert
  • Navigating the Land
  • January 3, 2026

Hi, thanks for laying it out so clearly (that helps a lot).

A few things to know about Typeform scoring that match what you’re seeing:

  1. {{score}} only resolves when the form is running in Score Quiz mode and the user reaches a “normal” ending
    Even if you removed rules, if the form still has Outcome Quiz metadata hanging around (that “Outcome quiz is already set up” banner), the score variable can stay blank on the End Screen.

  2. Outcome Quiz can persist after deletions
    It’s not uncommon for a form that was originally configured as an Outcome Quiz to keep “outcome” state even after you remove outcomes/rules (especially if the form was duplicated from an outcome-based version).

What to try (in order)

A) Confirm the form is truly in Score Quiz mode

  • Go to Results / Logic & calculations (Scoring) (where scoring is configured)

  • Make sure it’s set to Score Quiz (not Outcome)

  • Save, then re-test on a fresh published session (incognito)

B) Hard reset by rebuilding from a clean template
The most reliable “reset” I’ve found is:

  • Create a brand-new form from scratch (not duplicate)

  • Add 1-2 sample questions first

  • Enable Score Quiz, assign values, publish, and test {{score}}

  • If it works there, then copy content over in batches

This isolates whether the issue is “state stuck in outcome mode” vs something inside your current form.

C) Check that the ending is truly natural
Even without rules, double-check you don’t have:

  • Any hidden “Go to” / ending logic

  • Multiple endings where the end screen is treated as a destination
    If an ending is being reached via logic (even unintentionally), {{score}} can fail to resolve.

D) Sanity check: question types
Likert works, but make sure the values are assigned in scoring for every question being counted (sometimes one question missing scoring makes totals look broken depending on setup).

Quick diagnostic question

Did this form ever start as an Outcome Quiz (or get duplicated from one)? If yes, the “new clean form” approach above is usually the fastest fix.

If you’re comfortable, share:

  • a screenshot of the Scoring settings page (hide form name if you want), and

  • whether there’s more than one ending
    …and I can tell you exactly where it’s getting stuck.

(And per community policy: I’m happy to help here in-thread, no need to take anything off-platform.)

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