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Unable to change respondent notification message


I’ve recently had to update our respondent notification due to staff changes. However, the notification that is being sent still has the old content. I can see the updated content in the wizard. I’ve even deleted it completely and started again, but it still sends the old content.

Any ideas?

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Best answer by Liz 12 May 2022, 16:46

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Userlevel 7
Badge +5

Hi @LTUDesign Have you published the changes to the form after editing the notifications? 

Thanks for that. I didn’t realise there was another step required :)

Userlevel 7
Badge +5

Hello @LTUDesign! How are you doing today? I'm very curious to check your forms and know more about your use case! Can you share more info with us so we can give you some useful feedback? 😊 

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