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Question

Bad colors

BasHudepohl

Hi, 

I uploaded my videos but the color is very whitened. I read about this problem before and the solution should be: format to mp4 and 1080x1920. I did both but without success. Do you have any suggestion?

    3 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14984 replies
    • October 5, 2023

    Hi @BasHudepohl Could you share the URL of your VideoAsk? Thanks in advance!

    Life is a series of awkward moments separated by snacks.
    Grace
    Community Team
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    • Grace
    • Community Advocate
    • 2674 replies
    • October 6, 2023

    Hi @BasHudepohl sometimes the transcoding process can affect the color of the video, what device did you record on?

     

    If cauliflower can become pizza, you my friend can do anything
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14984 replies
    • October 9, 2023

    Hi @BasHudepohl I hope you’re doing well! Were you able to fix the coloring issues on your VideoAsk? 

    Life is a series of awkward moments separated by snacks.
    Grace
    1 person likes this
    • Grace
      Grace

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