My first video segment includes some graphics that I explain with voiceover. I would rather that the viewer ONLY SEES ME talking muted prior to when they click PLAY — in other words: to have the looping muted video just be the first twenty seconds of that first video segment. The workaround I’m trying to avoid is to have the viewer click PLAY and then need to click CONTINUE after twenty seconds. Ideas?
Can I have the muted video different from the first video that plays?
Hey
So, just checking I’m understanding correctly, you’d want something like a custom placeholder gif/looped video, and then once someone clicks play it launches into the actual sequence?
Hi
While it’s not currently possible to customize the loopable GIF, here are some alternative solutions:
- Turn on the pause autoplay feature. This will show a freeze frame, rather than play the looped video on mute.
- Enable captions by default. Even though the video is muted, respondents will be able to read the captions.
- Reorder the steps in your videoask so this video is on the second step. Only the first video of the videoask will loop on mute. Other steps will automatically play the video with sound.
I hope this helps!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.