Captioning no longer working correctly

  • 7 June 2023
  • 1 reply

Userlevel 2
Badge +1

In the past, we were able to “scrub” the video and quickly jump forward/back to find the specific place that captions need to be added. Clicking on the caption start time would also jump the video to that specific time.


For at least a few weeks now, both of these features are gone. Now, to go backwards or forwards on the video, we either have to refresh or let it run. We are working around this issue by opening the video in a second browser window and approximating the time using that, but it’s not an ideal solution.


Is this working as intended?

1 reply

Userlevel 7
Badge +5

Hey @Davin thanks so much for flagging, it looks like this is a bug so I have flagged it with the team and it’s now in the bug queue. 

Will let you know as soon as there is a fix for it! 🙏