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Unable to get camera on because authorization issue

  • November 26, 2022
  • 2 replies
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Stefan Catheline

Hi, 

As I launch the video recoreder, I get this message regarding camera issue but every access seems to be granted…
Screenshot is from Chrome but I am used to using Edge, same story. I deleted cookies...I closed every other applications likely use camera...I am stucked !

Thanks for your help !

 

 

Best answer by andrew_videoask

@Stefan Catheline To clarify, are you able to get things working as expected in Chrome? If so, we recommend using Chrome.

Edge doesn’t always work as seamlessly with VideoAsk 🙂

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    Gabi Amaral
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      Gabi Amaral

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    andrew_videoask
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    @Stefan Catheline To clarify, are you able to get things working as expected in Chrome? If so, we recommend using Chrome.

    Edge doesn’t always work as seamlessly with VideoAsk 🙂

    If you can dream it, you can do it!
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    Community Team
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    • Grace
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    • December 5, 2022

    Hey @Stefan Catheline were you able to get the camera working via Chrome instead? Let us know if you need anymore help!

    If cauliflower can become pizza, you my friend can do anything

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