Unable to get camera on because authorization issue

  • 26 November 2022
  • 2 replies


As I launch the video recoreder, I get this message regarding camera issue but every access seems to be granted…
Screenshot is from Chrome but I am used to using Edge, same story. I deleted cookies...I closed every other applications likely use camera...I am stucked !

Thanks for your help !




Best answer by andrew_videoask 28 November 2022, 15:10

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2 replies

Userlevel 7
Badge +5

@Stefan Catheline To clarify, are you able to get things working as expected in Chrome? If so, we recommend using Chrome.

Edge doesn’t always work as seamlessly with VideoAsk 🙂

Userlevel 7
Badge +5

Hey @Stefan Catheline were you able to get the camera working via Chrome instead? Let us know if you need anymore help!