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Uploading a file for Video Ask

  • 5 July 2022
  • 1 reply
  • 163 views

Soozy

I’m having trouble uploading a small PDF file that will be a “logic” entry download in the funnel. What am I doing wrong? Thanks

Best answer by Grace

Hi @Soozy welcome to the community!

Can you give me a bit more information about your setup? 

If you’re creating a videoask, you can only upload video files to each step, it wouldn’t be possible to upload a PDF. You might be able to link out to a PDF either in the overlay text or as a redirect to URL option though. 

Let us know how you’re creating the flow and we’ll do our best to help!

 

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Grace
Community Team
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  • Community Advocate
  • July 6, 2022

Hi @Soozy welcome to the community!

Can you give me a bit more information about your setup? 

If you’re creating a videoask, you can only upload video files to each step, it wouldn’t be possible to upload a PDF. You might be able to link out to a PDF either in the overlay text or as a redirect to URL option though. 

Let us know how you’re creating the flow and we’ll do our best to help!

 


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