Hi - is there any way we can get videoask video questions to autoplay?
Answered
Videoask : autoplay videos?
Best answer by andrew_videoask
Hi
Each step of your videoask will âautoplayâ by default. I put âautoplayâ in quotes because the video wonât play with sound. Instead, itâs more of a preview that has a play button overlaid on top of it.
You can disable this option within your videoaskâs settings by turning on the âpause autoplayâ option. But ultimately, itâs not possible to truly autoplay the video until the respondent clicks play. This is a limitation with most (if not all) browsers thatâs put in place as a security/spam prevention mechanism.
Imagine how frustrating it could be from a user experience perspective if you accidentally clicked a videoask link and the sound started blaring through your headphones, for example đ
I hope this helps answer your question! Let us know if you have any follow-ups.
+5Hi
Each step of your videoask will âautoplayâ by default. I put âautoplayâ in quotes because the video wonât play with sound. Instead, itâs more of a preview that has a play button overlaid on top of it.
You can disable this option within your videoaskâs settings by turning on the âpause autoplayâ option. But ultimately, itâs not possible to truly autoplay the video until the respondent clicks play. This is a limitation with most (if not all) browsers thatâs put in place as a security/spam prevention mechanism.
Imagine how frustrating it could be from a user experience perspective if you accidentally clicked a videoask link and the sound started blaring through your headphones, for example đ
I hope this helps answer your question! Let us know if you have any follow-ups.
If you can dream it, you can do it!
+5Hey
Let us know if you need any more help with VideoAsk and feel free to share how youâre embedding it so we learn more about how autoplay could be useful for you đ
Hi,
I understand that the video needs to be played manually the first time. However, for subsequent steps, the videos should play automatically if present.
Currently, this behavior is impacting the user experience negatively. I believe addressing this will significantly improve the flow for users.
Browser : iPhone Safari
Regards,
Rishish Pandey
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