Hey @itsjamesjamesjames welcome to the community and thanks for your question 
At the moment there isn’t a way to natively setup a confirmation email within VideoAsk to let your respondents know their answer was submitted. It is something that’s on our Feature Request board so I’m going to add another +1 to it 
Are you collecting contact details at the end of the VideoAsk? You could add in a message in the consent check box to explain what the next communication will be from you - to reassure them that they won’t get a confirmation email but you will be in touch?
Or you could even use Zapier to trigger a confirmation email, it might require adding in a couple of steps to automate the process but I think it would be possible to do 
Hi Grace, thanks for bumping it up on the Feature Request board!
I agree Zapier might work, but it’s a hassle setting it up. Looking forward to the native setup!
I’ll keep you posted on this one @itsjamesjamesjames, it’s definitely a popular request so hopefully it’ll come into play soon 