We’ve embedded our two forms on the site;
On submit instead of showing the thank you screen it just closes. I’ve checked redirect and that’s not set.
The two forms are;
ctUucWe4
SPqugn2G
Thanks
Best answer by mathio
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Userlevel 7
+5
Hello
out of curiosity, where did you get your embed code from? I see you are using old version of embed SDK (version 0, as in zero) that is no longer supported. If it works for you you are welcome to keep on using it, we dont really plan to remove it (yet?) but we no longer provide support or updates for it.
In your case you have data-submit-close-delay="0" on the button which might be causing the popup to close on submit immediately (with delay of 0 seconds).
If you have a minute I suggest to migrate to new embed SDK version 1. In your case the quote button code would be replaced with:
<a class="getaquoteclick button button--orange header-getaquote" data-tf-popup="SPqugn2G" data-tf-hidden="page=https://www.jasonl.com.au/">Get a quote</a>
<script src="//embed.typeform.com/next/embed.js"></script>And similarly for the contact us button:
<a class="gclid-contact-typeform" data-tf-popup="ctUucWe4" data-tf-hidden="page=https://www.jasonl.com.au/"><strong>Contact us</strong></a>
<!-- you may not need the line below, since the quote button already injects the embed script -->
<script src="//embed.typeform.com/next/embed.js"></script>
Userlevel 1
Hi, this is great thank you. Moving to the new code seems to solve the trick.
Userlevel 7
+5
This is awesome! Happy to help.
PS: I think you marked incorrect post as correct answer 😜
Userlevel 1
Hi Mathio, yes by accident. Can’t change it though already tried. Thank you for the help.
Userlevel 7
+5
No worries,
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