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Answered

Google Sheet Connect Error

  • Aug 30, 2021 1:32 PM UTC
  • 2 replies
  • 112 views

Hi!

I create a typeform and connect correctly with Google Sheet. W made some examples to see if the survey and the tabulation of our results where ok and then we delete de results on the sheet that was connected to the typeform and now we can´t connect it again to the google sheet. 

I only get “oh no, there was an error” once I try to coonect to the spreadsheets. 

How can i make it work? 

 

Thanks!

Best answer by Gabi Amaral

Hello @Josefina Díaz! Welcome to the Typeform Community! :blue_heart:

I'm sorry you're having this issue. Can you try to disconnect and then connect it again? Most of the time, this is the easiest way to fix some integrations. 

I'm sure this article from our Help Center will help you in case you have any doubts. Let me know if you're able to make this work. If not, do not hesitate to reach out again! 

Wishing you an amazing day! :sunny:

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2 replies

Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • Answer
  • Aug 30, 2021 2:07 PM UTC

Hello @Josefina Díaz! Welcome to the Typeform Community! :blue_heart:

I'm sorry you're having this issue. Can you try to disconnect and then connect it again? Most of the time, this is the easiest way to fix some integrations. 

I'm sure this article from our Help Center will help you in case you have any doubts. Let me know if you're able to make this work. If not, do not hesitate to reach out again! 

Wishing you an amazing day! :sunny:


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Sep 7, 2021 3:06 PM UTC

Hi @Josefina Díaz Were you able to resolve the issue with the support team? If so, do you mind letting us know what the issue was? :grinning: