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HubSpot Integration not working

  • November 23, 2021
  • 2 replies
  • 111 views

HubSpot integration does not appear to work correctly. It fails a lot when first set up and then suddenly works but it cannot find one of the HubSpot fields we need.

The field has exactly the same qualities of the field that it does find so it’s difficult to understand why it is not finding the right property. 

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15025 replies
  • November 23, 2021

Hi @Benjamin379 Welcome to the community! Would you mind sharing a screenshot of what’s happening when you try to integrate? If we can see the error, that will help us answer your question better. 

One suggestion I can make offhand is to make sure the form is published before setting up the integration, as this usually solves the issue. 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • November 30, 2021

Hey @Benjamin379! Hope you're having a nice day! It'd be great if you could share some screenshots of the issue, that would help us to find a solution for you! Wishing you an amazing day! :sunny:


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