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Question

Not able to get phone number in oncehub from typeform

  • 9 September 2024
  • 3 replies
  • 25 views

hey there, i tired alot but i am not able pass the phone number from typeform to oncehub

 

can you please help with this

3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14604 replies
  • September 9, 2024

Hi @omprakash How are you connecting the two platforms together? Any screenshots/videos would be helpful!


  • Author
  • Explorer
  • 2 replies
  • September 10, 2024

hey @Liz , 

 

i watch your video on above link and setup according as you said between typeform redirection link. now, i am able to send name and email id but not able to send mobile number. because they need a phone number but typeform taking number with country code. there is no option to cancel the country code in typeform mobile question. 

 

https://help.oncehub.com/help/scheduleonce-url-parameters-and-processing-rules#parameters

please check the above page. they need a phone without  country code but typeform sending number with typeform. that’s the main issue. how can i fix this issue


Liz
Community Team
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  • Tech Community Advocate
  • 14604 replies
  • September 18, 2024

Hi @omprakash Oh…. I see. Could you change the phone question to instead a number question? The tricky part is this wouldn’t validate if it’s a real number, but it would remove the country code. 


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