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Salesforce integration - Yes/no questions not appearing for mapping

  • September 20, 2022
  • 3 replies
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Hi,

I just integrated Salesforce to Typeform and tried to map 2 simple forms. I’ve gotten all the fields to integrate correctly with the except of Yes/No questions that aren’t appearing in the “Salesforce field” section. 

I tried to change the type of question in Typeform to “Multiple choice” with “yes” and “no” answers, nothing’s changed. Fyi : those fields in Salesforce are picklists with “yes” and “no” answers.

Any ideas ?

Many thanks in advance.

Best answer by Scot

Hi @LeChoixDeLEcole !

Using a Multiple Choice question type in Typeform would be the way to go for Yes/No.

When you changed from Yes/No question type to Multiple choice, you would need to republish the form and create a new mapping in Salesforce, since any existing mapping wouldn’t be edittable after this kind of change. 

Did you try creating a new mapping after changing the question type?

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3 replies

Scot
Typeform
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  • Typeform
  • 19 replies
  • Answer
  • September 20, 2022

Hi @LeChoixDeLEcole !

Using a Multiple Choice question type in Typeform would be the way to go for Yes/No.

When you changed from Yes/No question type to Multiple choice, you would need to republish the form and create a new mapping in Salesforce, since any existing mapping wouldn’t be edittable after this kind of change. 

Did you try creating a new mapping after changing the question type?


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Hi @Scot,

It did work after creating a new mapping! Thanks for your precious help :)


Scot
Typeform
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  • Typeform
  • 19 replies
  • September 26, 2022

Woohoo! Glad I could help! :D 


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