Answered

Slider option for embedded Typeform opens in side-window only half of the time

  • 1 April 2021
  • 3 replies
  • 320 views

Hello!

I have integrated a Typeform to a site with the embedded option “Slider” for the form to show within our page. This only works and opens as an integrated side-window when the page is refreshed: the Typeform opens in the entire screen upon first navigation. See screen recording below:

 

 

Has anybody else encountered this behaviour?

This is an issue because we need users to stay within the hosting page...

Thanks in advance!

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Best answer by Liz 1 April 2021, 22:19

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Userlevel 7
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Hi @cam thanks for stopping by and sharing that video - super helpful!

My colleague and I took a look at this and noticed this in the code: 

I would try moving the script-portion of the typeform code away from the CDATA piece. Let me know if that doesn’t work!

Thank you so much Liz, I think you may be right about this! 

I hadn’t noticed, but the platform we are using automatically inserts the CDATA piece within the Typeform script. Now we have a good lead on how to fix this issue :)

Userlevel 7
Badge +5

Ah, well that explains it! Glad that helped, @cam . Let us know if you think of any other questions!

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