Tracking who has answered through Intercom email

Hello @Seba 

You should add a hidden field that will be populated with the ID of your respondents.

When you click “Launch in an email” in your typeform share page, you will see you can add a value to each one of your hidden fields. You can use a variable to populate it.

Currently we support the following formats of variables:

• iterable {xxxxx}
• mailchimp *|xxxxx|*
• marketo {{xxxxx}}
• braze ${xxxxx}
• salesforce {!xxxxx}
• activecampaign %xxxxx%

If your email tool is not on the list but uses one of formats listed above you can use it.

Populating the variable with correct value for each recipient needs to be handled by the service that is sending the email.

I have no experience with Intercom, but based on their help doc here, it looks like they are using {{xxx}} format for variables (which we support).

This is the answer from Intercom regarding this issue, for your information:

I've check above with the team about getting the link through email, but I'm afraid it's not currently available. As the Typeform app was built by them in app our store, I would recommend reaching out to their support team with your suggestion as they will be able to better assist you and run through the app capabilities within Intercom.