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Answered

Change main e-mail

  • 4 May 2021
  • 1 reply
  • 96 views

Hello, I want to change my main email but it does not let me and I get the following error message. 

 

 

Best answer by Mariana

Hi @Eni. Welcome to the Typeform Community :hugging:

 

Oftentimes this happens when you're trying to add an email that already has a Typeform account. Do you believe this could be the case? If so, you can edit that Typeform account to use a different email address OR you get to choose another one to edit your own account. 

 

Let me know how it goes =)

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1 reply

Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • Answer
  • May 4, 2021

Hi @Eni. Welcome to the Typeform Community :hugging:

 

Oftentimes this happens when you're trying to add an email that already has a Typeform account. Do you believe this could be the case? If so, you can edit that Typeform account to use a different email address OR you get to choose another one to edit your own account. 

 

Let me know how it goes =)