Github student package not authorizing

  • 22 December 2021
  • 2 replies

I followed every single step to try to redeem the professional account for type form from the student package on GitHub. However, when I log in with my account and it tries to authorize my account, the page freezes and lodes infinitely until it stops and shows me the following page:


The following picture is the page before it became the page above:


I have spent a very long time to make this work, please respond soon as I am in need of using the plan.


Thank you can I hope to hear from someone soon.


Best answer by Gabi Amaral 23 December 2021, 10:27

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2 replies

Userlevel 7
Badge +5

Hello @SHIDanley! Welcome to the Typeform Community! :wave_tone2:

I'm sorry you're having this issue! As we cannot check your account from the Community, I recommend you contact the Support team for further help. You can contact them using this form. In the meantime, keep us updated on the status of your issue. I hope you can solve it as soon as possible! :blue_heart:

I’m having the same problem!