The plan has been arbitrarily changed. I used a basic monthly plan by paying with my personal card, but changed to an annual plus plan using my company card. However, one month after I paid for the Basic Plan, the Basic Plan was automatically paid with my personal card. I would like to receive a refund for the portion I paid with my personal card.
Best answer by Gabi Amaral
View original
+5
Hello 
I'm sorry you're having this issue! The best option for you is to contact our Support team. As we cannot check your account from the Community, they will be your best option for further help. I'm sure our billing team will assist you as soon as possible. You can contact them using this form.
I hope you can solve it as soon as possible! Have a nice day! 
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.