Typeform login is stuck on infinite loading, even after clearing site's cache and cookies. How can I access my account?

Hi @betterstreamingbetterworld Thanks for stopping by the community. If you’re not already using the Chrome browser, do you mind trying in this browser to see if this helps solve the issue? 

Hey @Liz, I’m in Chrome already.

Huh, that is definitely odd then, @betterstreamingbetterworld . One last suggestion - do you mind trying a different Wifi network and disconnecting from any VPNs, if you are connected to any? 

Hi there,

We are experiencing a similar issue since approximately 19h ago, the time when Liz wrote this entry commenting her issue. 

We’ve tried cookies, Chrome, VPNs, WiFis, etc… and still endless loading at “admin.typeform.com...”

Any ideas what can we do?

Thank you. 

hi - I am also stuck, using Chrome, I’ve also re-set all cookies etc.   it’s fine in Safari but as you know, some of the functionality doesn’t work so well there. 

Hi @Lucymarianne I don’t blame you for wanting to use Chrome! If clearing the browser cache and cookies didn’t work, do you mind reaching out to our support team here? They can log into your account and take a closer look at this for you.