Hello!
We wanted to cancel our subscription and it was still possible when I logged in. I checked the FAQs and returned to the Billings & Payment section, maybe 10 minutes later maximum, but then I could not cancel anymore. The credit card on the account is expired so we haven’t been charged. How to resolve this?
Why we cancelled: We did one survey all year. We liked your form, the issue is that we aren’t ready to integrate surveys into our customer outreach yet.
Thanks for your help,
Patricia