unable to login or reset password or even get a response from TypeForm on this issue | Community
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unable to login or reset password or even get a response from TypeForm on this issue


Brandonm

Yesterday, I attempted to reset my typeform account password, and I followed every instruction provided from TypeForm in order to do so. I received an email from TypeForm that I’ve copied/pasted into this post. I have reached out to type form for help more than once, and am unable to get a response to get my password reset or unlock my account. Please help!

 

Typeform - Okta Password Reset Requested
Hi brandonmarti1,
A password reset request was made for your Okta account. If you did not make this request, please contact your system administrator immediately.
At this time your password can only be reset by an administrator. To send them a request, go to your Sign-in Help page. Then click the Request help link.

Best answer by Liz

Hi @Brandonm Thanks for stopping by the community and sorry about the trouble logging into your account. I do see that your tickets made it through to our support team (thanks for filling that out!), so I’ve given them a nudge to help you out. 😀

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Liz
Community Team
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  • Tech Community Advocate
  • 15025 replies
  • Answer
  • August 2, 2023

Hi @Brandonm Thanks for stopping by the community and sorry about the trouble logging into your account. I do see that your tickets made it through to our support team (thanks for filling that out!), so I’ve given them a nudge to help you out. 😀


Brandonm
  • Author
  • Explorer
  • 1 reply
  • August 3, 2023

Hi @Liz thank you so very much!! You made my day! 😁


Liz
Community Team
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  • Tech Community Advocate
  • 15025 replies
  • August 3, 2023

Happy to help, @Brandonm !


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