Assistance Required for Customizing Contact Fields in Videos | Community
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Assistance Required for Customizing Contact Fields in Videos


Cinematic Addicts

 I have a quick question about setting up contact fields in my videos. Right now, viewers have to answer a question before they can see the contact fields. I want to skip that step and let them get right to the contact fields because in the beginning of my video i ask their name as if we are having a conversation. For the following video after i ask for their  for their email and phone number. Can you tell me if there's a way to make these fields appear right away, without any other answer type first?

Best answer by Grace

Hey @Cinematic Addicts @Liz itโ€™s not possible to skip the answer part and have the contact form appear first, but what you could do is use the button answer type which you can edit with a suitable prompt for them to click and then the contact form would appear and they could fill out their details.

Itโ€™s also probably worth noting that you can have multiple contact forms in a videoask, but they will all collect the same info, so it wonโ€™t be possible to first ask for their name and then their email address in the next step - the contact form will show both fields both times (hopefully that makes sense!) 

 

 

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Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • April 16, 2024

@Grace itโ€™s possible to add a contact field first, right? 


Grace
Community Team
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  • Community Advocate
  • 2687 replies
  • Answer
  • April 17, 2024

Hey @Cinematic Addicts @Liz itโ€™s not possible to skip the answer part and have the contact form appear first, but what you could do is use the button answer type which you can edit with a suitable prompt for them to click and then the contact form would appear and they could fill out their details.

Itโ€™s also probably worth noting that you can have multiple contact forms in a videoask, but they will all collect the same info, so it wonโ€™t be possible to first ask for their name and then their email address in the next step - the contact form will show both fields both times (hopefully that makes sense!) 

 

 


Cinematic Addicts

Ahh ok ๐Ÿ‘ ๐Ÿ˜ž


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