Typeform survey not saving responses when users click 'Submit' | Community
Skip to main content
Question

Typeform survey not saving responses when users click 'Submit'

  • July 25, 2024
  • 1 reply
  • 17 views

Hi Everyone, I am Emmanuel Katto. I’ve set up a survey in Typeform and tested it several times. However, I’ve encountered a problem where, after users complete the survey and click 'Submit,' their responses are not being saved. The confirmation message appears, but when I check the results, their answers are missing.

Has anyone else experienced this issue? Could it be related to form settings, or might there be a problem with my account?

Thanks in advance!

Emmanuel

1 reply

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14892 replies
  • July 25, 2024

Hi @emmanuelkattouganda Do you mind sharing the URL of the form? And, do you mind if I try submitting a test response? Thanks in advance!


Reply