Any Suggestions on which format to use to have a simple and seamless user experience on the phone. The type form is really the only thing that needs to be displayed when the user is completing the survey on the phone. I currently have the form in a Lightbox... I’ve used the standard version, but it shows both the page scroll bar and the form scroll bar which is confusing my users and causing them to be frustrated. Any help here would be appreciated...
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Embedding for the best phone user experience...
Best answer by Liz
Hi
- You could use some CSS to hide the scrollbar by creating a wrapper to go over the scrollbar. Though, it’s important to note the scrolling functionality will still work, but the bar will be hidden from view.
- Expand the height of the form to prevent scrolling. When the form has a smaller height, the scroll bar appears. You can do this by searching for the “height” in the embed code and increasing the pixels.
Would either of these help? :)
+5Hi
Are you using a link to Typeform for the survey or are you embedding the code in your website (or lead pages, etc.)?
Vicki
Hi Vicki...thanks for the reply. I’m embedding the code into a Wix website.
+5Vicki
Thank you. I’ll reach out. Should I send them a note individually?
+5Hi
- You could use some CSS to hide the scrollbar by creating a wrapper to go over the scrollbar. Though, it’s important to note the scrolling functionality will still work, but the bar will be hidden from view.
- Expand the height of the form to prevent scrolling. When the form has a smaller height, the scroll bar appears. You can do this by searching for the “height” in the embed code and increasing the pixels.
Would either of these help? :)
Life is a series of awkward moments separated by snacks.
+5Vicki
Thank you @Liz and @vickioneill for everything. Gonna try number 2 for sure...
Hi, I have an embedded typeform in my site but for some questions the height is bigger and then a scrollbar inside of the iframe with the typeform appears. My question is - is there a way to hide this scrollbar and what is it?
Liz wrote:
Hi
I checked this answer earlier
As you see this scrollbar is added to a dom element inside/ part of the iframe. How can I remove it?
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