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500 Errors??

D
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I have completed my form and needing to send ASAP. I keep getting 500 errors when trying to login or edit my form. The status says all systems are operational. Please advise :)

 

Best answer by Gabriel

I'll pass this on to the support team on your behalf. They should get in touch in due course. 

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    • A
      Ashley_Carter

    9 replies

    Gabriel
    Ex–Typefomer
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    • Gabriel
    • Community Team
    • 857 replies
    • March 11, 2022

    Everything seems fine my end. @Liz could you please confirm? 

    This Help Center article may come in handy right now. 

    "If you think you are too small to make a difference, try sleeping with a mosquito".
    D
    Forum|alt.badge.img

    The form reloaded, I went to publish; and then received these messages back to back. 

     

    D
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    Gabriel
    Ex–Typefomer
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    • Gabriel
    • Community Team
    • 857 replies
    • Answer
    • March 11, 2022

    I'll pass this on to the support team on your behalf. They should get in touch in due course. 

    "If you think you are too small to make a difference, try sleeping with a mosquito".
    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15028 replies
    • March 18, 2022

    Hi @DrakeLivepeer Did you hear back from our support team? 

    Life is a series of awkward moments separated by snacks.
    S
    • Sue_Dearly
    • Navigating the Land
    • 2 replies
    • May 13, 2022

    Mine keeps giving this error and i can now only access the workspace if i am in incognito mode??

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • May 13, 2022

    HI @Sue_Dearly If you clear the cache on your browser, this should solve the issue. 

    Life is a series of awkward moments separated by snacks.
    S
    • Sue_Dearly
    • Navigating the Land
    • 2 replies
    • May 24, 2022

    I have cleared my cache now every time this has happened and still won't work 

    Or I get this error

     

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • May 24, 2022

    Hi @Sue_Dearly Have you tried a different browser/device? 

    Life is a series of awkward moments separated by snacks.

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