Give more information about error code or log file plz

Maybe is a temporary problem try again later

Hi @ivancojr Do you mind sending a screenshot of where you’re seeing this? Thanks in advance!

I was trying to add a URL to the process but my plan don’t cover it. As I were using a template, I didn’t know about this limitation. After I removed the URL, the link works.

@ivancojr - if it was to a VideoAsk, then there was a short outage this morning, as reported in other threads

I am not sure to have understand all, can give more informazioni plz? You know seems like a general problem or bug but maybe there is more behind.

Have you tired write to typeform assistance?

Hi @iosonoagenda everything should be working as expected now with VideoAsk. Let us know if you experience any other issues or have questions along the way 

Ouh no there is a misunderstand I have no problem with your platform is another user that has I was just trying to help

Ah ok, thanks so much @iosonoagenda! 

Hope everyone has a good week!