Embed chat code using google tag manager

Hi! Is there a way to embed the chat code using GTM? I created a html tag and placed the code inside. Added a trigger. The tag is fired, but the chat won’t appear. Any tips?



2 replies

Userlevel 7
Badge +5

Hi @Arnout ,

From a fellow community member - This seems like you’ve thought through the process and how to tie the two together. Have you published your latest version/changes? If you’d like to share a short video, that might also help. 

Userlevel 7
Badge +5

Hi @Arnout Were you able to narrow down the issue? :grinning: