Form link is not working

  • 25 February 2021
  • 1 reply

Hi there. I need help. The link that I am copying to send to clients is not coming out as a clickable link when I copy and paste it to an email. It is coming out as a link that the client has to copy and paste themselves. This is not ideal and does not look professional.

I have also edited the URL preview and non of that is showing up when I send the link.

I am on the most expensive paid plan.



Best answer by Liz 25 February 2021, 17:08

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Userlevel 7
Badge +5

Hi @TrevorS thanks for joining the community! :) You’ll need to hyperlink the link within your email service provider. For example, if you’re sending the email via Gmail, you would hyperlink it like this: 


Hope this helps!