Form Popping Up Twice | Community
Skip to main content
Question

Form Popping Up Twice

  • November 8, 2024
  • 2 replies
  • 30 views

Hello!

On this website, we have a pop-up form, and a standard embed mode form near the bottom. When I had just the pop-up code on the site, it would just have one pop-up, as intended. However, when I added the standard embed mode form to the page, it would load two pop-up forms, one over the other. Any idea how I can prevent this? 

 

Here is the website we are working on: https://www.evergreensolarsolutions.net/

2 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15008 replies
  • November 8, 2024

Tagging @mathio for some help with this one!


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • 888 replies
  • November 11, 2024

Hi @Simplebiz 

In the Network tab of browser Dev tools I see you are loading both embeds (widget and popup) twice.

 

I think the issue might be that the script tag is included twice:

<script src="//embed.typeform.com/next/embed.js">

 

This is likely a race condition on our side, we will look into it. In the meantime, can you please remove one of the <script> tags? This might also make your website slightly lighter, resulting in faster load times.


Reply