Answered

How do I change the profile pic in chat?

  • 12 September 2022
  • 7 replies
  • 136 views

The person speaking in chat is just a white and grey icon profile. Can I change that pic somehow?  Or is it something in business?

 

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Best answer by Liz 12 September 2022, 22:21

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Userlevel 7
Badge +5

Hi @ChrissyK Happy Monday! If you’re referencing the image on the conversational chat embed, you can change the avatar like this: 

 

Typeform has a new look - I tried to change the avatar for the chat, but it isn’t possible anymore. Where can I do this?

Userlevel 7
Badge +5

Hi @vsophia I’ve added your post here where we have the answer. 😀

Hi Liz, thank you very much for your answer. Yes, this is how it used to be, but now the design/page looks different, and here we cannot find the “Design” part with the Avatar anymore: 

 

Userlevel 7
Badge +5

Hi @vsophia Oh I see. When you choose the popup option shown below, then the icon setting will appear: 

 

That’s it!! Thank you so much for your help! 🤗

Userlevel 7
Badge +5

Wahoo! Glad that worked, @vsophia . Let us know if we can help with anything else! 😁

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