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Answered

How do I change the profile pic in chat?

  • 12 September 2022
  • 7 replies
  • 161 views

The person speaking in chat is just a white and grey icon profile. Can I change that pic somehow?  Or is it something in business?

 

Best answer by Liz

Hi @ChrissyK Happy Monday! If you’re referencing the image on the conversational chat embed, you can change the avatar like this: 

 

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7 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14451 replies
  • Answer
  • September 12, 2022

Hi @ChrissyK Happy Monday! If you’re referencing the image on the conversational chat embed, you can change the avatar like this: 

 


  • Navigating the Land
  • 3 replies
  • October 15, 2022

Typeform has a new look - I tried to change the avatar for the chat, but it isn’t possible anymore. Where can I do this?


Liz
Community Team
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  • Tech Community Advocate
  • 14451 replies
  • October 17, 2022

Hi @vsophia I’ve added your post here where we have the answer. 😀


  • Navigating the Land
  • 3 replies
  • October 18, 2022

Hi Liz, thank you very much for your answer. Yes, this is how it used to be, but now the design/page looks different, and here we cannot find the “Design” part with the Avatar anymore: 

 


Liz
Community Team
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  • Tech Community Advocate
  • 14451 replies
  • October 19, 2022

Hi @vsophia Oh I see. When you choose the popup option shown below, then the icon setting will appear: 

 


  • Navigating the Land
  • 3 replies
  • October 19, 2022

That’s it!! Thank you so much for your help! 🤗


Liz
Community Team
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  • Tech Community Advocate
  • 14451 replies
  • October 19, 2022

Wahoo! Glad that worked, @vsophia . Let us know if we can help with anything else! 😁


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