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Answered

Keep getting 500 errors

  • December 14, 2021
  • 9 replies
  • 1011 views
V

I go to publish my survey, and get either a 500 error or “Hold tight—just getting this page ready” and it never loads anything.

 

Anyone else is getting this? 

 

The system status shows “All systems are operational.” But even the workspace isn’t loading now.

 

“500. We feel a disturbance in the forms”

 

 

Best answer by john.desborough

@volkan - there is an incident on the Typeform platform (see status.typeform.com for the latest updates)

 

des

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    9 replies

    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
    • 5255 replies
    • Answer
    • December 14, 2021

    @volkan - there is an incident on the Typeform platform (see status.typeform.com for the latest updates)

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
    S
    • SydneyC
    • Explorer
    • 2 replies
    • June 22, 2022

    I am getting these issues since the platform outage yesterday - anyone else? Typeform platform status says nothing is still down ..?

    Gabi Amaral
    Y
    S
    3 people like this
    • Gabi Amaral
      Gabi Amaral
    • Y
      yootri
    • S
      springswirl
    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
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    • June 22, 2022

    @SydneyC - try clearing your cache.. just a thought that might clear it up

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
    S
    • SydneyC
    • Explorer
    • 2 replies
    • June 22, 2022

    Hey @john.desborough - tried that. No help unfortunately! Tried clearing cache, a completely different browser etc - no dice! 

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
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    • yootri
    • Navigating the Land
    • 1 reply
    • June 22, 2022
    SydneyC wrote:

    I am getting these issues since the platform outage yesterday - anyone else? Typeform platform status says nothing is still down ..?

    Same here. It’s exhausting. 

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Gabi Amaral
    Ex–Typefomer
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    • Gabi Amaral
    • Ex–Typefomer
    • 1779 replies
    • June 23, 2022

    Hello @SydneyC and @yootri! I suggest you get in touch with our support team via this link. I'm sure they'll do the best as they can to help you. 

    I'm also tagging @Liz on this post as she might have an idea of why this issue is happening. Thank you! 

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
    M

    Hello @Liz @Gabi Amaral  same error here, continuously 500. Tried empty cache and use different browser… 
    Please let us know how to reach our account ?

    Thanks

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    D
    • dcschreiber
    • Navigating the Land
    • 1 reply
    • July 14, 2022

    Hi @Liz @Gabi Amaral, I’m also getting the error for two days now

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14840 replies
    • July 14, 2022

    @Mariemardieditions @dcschreiber have you contacted our support team? 

    Life is a series of awkward moments separated by snacks.

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