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Multiple endings and unlimited use of logic in free plan. Is not working

  • 9 January 2022
  • 8 replies
  • 47 views

 

Good afternoon, it was announced the change of the parameters of the free plan, however I can't have an outcome quiz with 3 different endings with the logic set between the endings and the answers?

 

 

 

 

However, in the table below it states that I have unlimited use of logic and multiple endings. Can you clarify?

 

 

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Best answer by john.desborough 10 January 2022, 04:27

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Userlevel 7
Badge +6

@Silvia Osório - welcome to the community - 

a quick question: how many questions and endings do you have in your typeform? the welcome screen and each ending that you use, along with the questions, are part of the 10-question limit to the typeform.

so, for example, if you had a welcome screen, 10 questions and 3 endings, you would have a total of 14 - more than than the ‘10 question’ limit that the free plan allows. 

 

des

This question was not the one I asked. I have 7 questions with 3 more endings, completing 10. It is not indicated there that there is an unlimited questions problem.That's not the problem, so I don't understand why I can't publish.

Could you help me?

Userlevel 7
Badge +6

could you show screen shots of your question list and the logic flow map please and thank you.. that will help  - sorry it has to be step-wise but this is a peer support group, that has Typeform employees who are in here Mon-Fri to help out… 

cheers

 

 

Sorry, I didn't mean to be rude. My English is not good enough.

Here is the list of questions.

 

 


 

 

Is very simple!!

 

Thank you a lot. 

 

Userlevel 7
Badge +6

Thanks for posting.. what i saw is as follows: 

you have 11 “questions” in the list .. that may be the issue.

to find out if there is anything else, you can also raise a support ticket here at this link to get another set of eyes looking at the issue.. 

 

des

Thank you John,But the Number 1 is the cover page. Is the cover page included in the total of questions?

Kind regards

Userlevel 7
Badge +6

yes it is.. 

 

Thanks John. I already removed one question (I had 6 questions, a cover page and 3 different results) to get a total of 10, but it still gives the same errors and doesn't let me publish without upgrading. I have already sent a request for technical help. Thank you very much for your assistance.

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