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Suggestions on improving open rates . If we send a customer a Videolink explaining the process of our services ( they are already using the service ) , how do we get them to open the link. People just don’t see it as a priority . 

Hi ​@Jeffrey Cohn Happy little Friday! Are you using VideoAsk or Typeform for the video? 

If you don’t mind sharing a bit more about your current workflow, either through a video or screenshots, we’re happy to provide some advice! For example, what does the email say and where is it in the process? Additionally, if you could send the link to the form, that would also be great!


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