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Sharing a survey as a chat is small on mobile

  • 7 October 2021
  • 5 replies
  • 46 views
Renderwarrior

Hello!

I’m checking the share as chat option for my survey.

I embedded the code on this page for testing purposes: https://www.test3-parallelo42.it/chat.html

It shows nice on desktop, but it’s so small on mobile. Is it something related to my html page? I mean, I’ve to define something within the CSS? Or do I need a responsive page (ex. with Bootstrap) for making the chat showing bigger?

 

Thanks a lot!

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Best answer by Renderwarrior 8 October 2021, 09:23

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5 replies

Liz
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Userlevel 7
Badge +5

Hi @Renderwarrior Welcome to the community! I also notice that the chat is really small, which doesn’t look normal. I’ve asked our tech team to take a look at this with me to see why it’s so small. I’ll post back here once I’ve heard from them!

Life is a series of awkward moments separated by snacks.
Liz
Rank
Userlevel 7
Badge +5

Hi again, @Renderwarrior ! Our tech team tested this on their own test site, which the chat is working on. It looks like they mobile loading on your site is causing the issue with the chat, as the chat is loading as if it’s on desktop. Do you happen to know how you have the site setup for mobile view? 

Life is a series of awkward moments separated by snacks.
Renderwarrior

Hello! It’s a blank HTML page.

I was just testing it.

Maybe it needs some META tags or something configured like Bootstrap?

Maybe the page should be HTML5?

Please let me know! Thanks!

 

Renderwarrior

solved adding 

<meta name="viewport" content="width=device-width, initial-scale=1.0">

 

to my page :)

Liz
Rank
Userlevel 7
Badge +5

Thanks for sharing the solution, @Renderwarrior ! Glad to know that helped!! 

Life is a series of awkward moments separated by snacks.

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