When I send out my survey, I want to be sure that when I receive the responses, I can tell which territory they are coming from . We have 14 or so sales territories and I want to know which territory the survey response came from.
Answered
Survey separated by sales territory
Best answer by john.desborough
as long as you have a hidden field created inside the typeform to accept the data being passed by the URL ie hidden field name = territory or whatever you called it in the URL string
then when the user clicks on link in the email you send, you can have he URL string send the email address and the territory etc. to the typeform.
that way you can collect the territory info into the form submission..
just a thought
des
1 person likes this
+2name every survey another name
+5Hi
Is this something you ask in the form via a question?
Or you are looking for a way to automatically detect where a respondent might be based?
If this is the second case, we currently don’t have any information regarding the respondent’s location or IP.
I would recommend asking directly in the form.
Or use hidden fields lands on this form from a link that may have this information. (ex: you have a specific page per region)
1 person likes this
Thanks for the response. We are hoping to use Typeform for a customer service survey. We would be only surveying our top 200 or so accounts and these are in about 12 or so sales territories. Because some of the questions relate to our sales rep service, I would like to group them by territory. I don’t need to know the specific location as long as I know which territory they came from. I am assuming in order to do this I will need to send the survey to each territory individually, with a separate name.
1 person likes this
+6- Certified Partner & Champion
- 5320 replies
- Answer
as long as you have a hidden field created inside the typeform to accept the data being passed by the URL ie hidden field name = territory or whatever you called it in the URL string
then when the user clicks on link in the email you send, you can have he URL string send the email address and the territory etc. to the typeform.
that way you can collect the territory info into the form submission..
just a thought
des
If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
1 person likes this
+5
Passing the territory as a query parameter (what we call hidden fields at Typeform) will generate different links like:
https://form.typeform/to/abc123?territory=EMEA
https://form.typeform/to/abc123?territory=APAC
And then in the typeform you can add logic depending on the value of the territory hidden field to display questions that are specific to each region.
Thanks guys. As a complete newbie (and not a tec guy) I am just looking at typeform for the first time. I am sure what you are suggesting will work as long as I can figure it out :) We do have all of the information in our ERP system for sure but I suspect for example that as long as I know that “this group 1 of customer email addresses in territory 1 belongs to this group 1 of surveys”, I can get the feedback results separated by territory. Thanks again
+5Life is a series of awkward moments separated by snacks.
1 person likes this
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.