Transfer a typeform to an existing account

  • 23 March 2023
  • 5 replies

Hallo, I created a Typeform and my boss bought the (basic) upgrade for her account. How can I transfer the Typeform I created to her account? Transfer of ownership doesn't work, as her account already exists. I cannot find any option to contact the support team, as that part of the website is bugging, so I hope to get an answer from the community. 

Maybe also important: my account is connected to my Google account. I already tried to set a new password to separate the social account from the mail address, but that doesn't work. Clicking the “set a new password” button just sends me straight to the log-in page. 

5 replies

Userlevel 7
Badge +6

@Esther.Jam.Skate.Club - here’s the link to typeform support



Thank you @john.desborough, that side is bugging for me but maybe it will work later. 

Userlevel 7
Badge +5

Were you able to reach our support team, @Esther.Jam.Skate.Club ? Let us know if you still need help!

@Liz thank you, I recreated the typeform on the other account so problem solved 

Userlevel 7
Badge +5

Glad to hear it, @Esther.Jam.Skate.Club ! Let us know if you need help with anything else.