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Question

Typeform embed in email, how to not show the first screen again

  • 26 August 2024
  • 1 reply
  • 14 views

I’m using Intercom and embedding my typeform in an email
It’s a multi-screen typeform. The email asks users to click the link if they want to participate, and the link takes them to the 3 screen typeform. My users get the email, and when they click through to the typeform survey, they’re seeing that same first screen again. How do I prevent that? This is where a lot of drop-off happens

1 reply

Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • August 26, 2024

Hi @Chr1st1ne Happy Monday! I hope you’re having a good one. It’s not possible to bypass the first question, however, it should be automatically filling in that information for them. Do you happen to know if this is happening correctly? 

Also, if you don’t mind sharing your form, we’re happy to take a look to see if there are any suggestions we can provide to help decrease the dropoff rates!


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