Question

Typeform Jitter Issue

  • 20 April 2021
  • 5 replies
  • 50 views

Typeform has been acting very weirdly lately on Windows. I use Firefox, Edge, and Chrome. 

It’s jittering like crazy. https://www.loom.com/share/62addfb89fd3490eb7a2bde52456c43a

 


5 replies

Userlevel 7
Badge +5

Hi @mpbio. Welcome to the Typeform Community! :hugging:

 

This is weird. Do you mind sharing your Typeform URL? We'll report it as a bug so the product team is going to look into this. 

It’s not specific to the links, but all forms in typeform during editing. 

https://admin.typeform.com/form/olaZinx7/create

 

How do I even get tech support here? I just feel not a way to get tech or live support? 

Userlevel 7
Badge +6

How do I even get tech support here? I just feel not a way to get tech or live support? 

try this link: https://help.typeform.com/hc/en-us/requests/new

there is no live support from Typeform, you need to complete the form at the link above in order to get support. 

inside this community, there are several Typeform personnel who spend part of their working days assisting us with our questions, along with other users here in the community who are here from time to time. As fellow users, we do the best we can to provide our insight and look to the Typeformers to assist as and when they are ‘in the community’

des

Badge +5

As John said, the community can be of great help with anything that doesn’t involve bugs or someone (from our team) having to access your account or typeform. 

Once you reached out to support (on the link shared on the comment above this one) then someone from their team will look into your case specifically and you will interact with them via email. 

The community team can see the status of tickets, but we cannot interfere with the ticketing system. 

Think of this community as a place to get advice from other folks using typeform - not as an official support. Hope that makes things clearer. 

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